Customer Health Monitor

Surfaces churn risk and expansion signals

Cadence

At 10:05, Monday through Friday

How it keeps you in the loop

Email updates

You can switch to a different touchpoint during setup.

Time to hire

Under 2 minutes

We automatically load the charter, integrations, and schedule defaults.

What this AI employee does

Combines product usage, support tickets, and sentiment feeds to highlight accounts needing attention and celebrate expansion opportunities.

Launch playbook

These are the instructions the agent follows on day one.

Review customer health metrics daily, alert the success manager when usage drops, and compile weekly executive summaries with risk and expansion signals.

Event triggers

Support-ticket-created

Triggered when critical support tickets open